Refund Policy
Last updated October 9, 2026
Every new member gets a free week, so you can try Augur fully before you pay anything. After that, here's how refunds work.
Monthly and 3-month plans
- You can cancel at any time. Cancelling stops the next renewal, and you keep access until the end of the period you already paid for.
- Payments for a period that has already started aren't refunded, and we don't give partial refunds for unused days.
- Forgot to cancel? If a renewal charges you and you haven't used Augur since, email us within 7 days of the charge and we'll refund it.
Lifetime
You can get a full refund within 7 days of buying Lifetime. After 7 days, Lifetime purchases aren't refundable.
Mistakes and problems
If you were charged twice, charged the wrong amount, or couldn't use Augur because of a problem on our side, email us and we'll fix it or refund you.
How to ask
Email us from the address on your account with the date of the charge. Approved refunds go back to the original card through Stripe and usually show up within 5 to 10 business days. When a plan is refunded, access ends.
Contact
Email support@augurprops.com or ask in our Discord. We answer within 2 business days.